Data Deletion Instructions

How to request deletion

Email info@ayp-services.com with the subject line "Data Deletion Request" from the email address associated with your account. Include your account email in the body of the message.

What gets deleted

• Your account record (email, hashed password)
• All brand and venue records you created
• All connected-account records, including any stored OAuth access tokens — these are also immediately revoked with the originating platform where possible
• All post history (captions, images, schedule data) associated with your account

Timeline

Deletion requests are processed within 30 days. You'll receive a confirmation email once your data has been fully removed from active systems, subject to reasonable backup-purge timelines.

Platform-specific data

Disconnecting a social account from your GigStackSocial dashboard immediately revokes that platform's access token. Content already published to Instagram, Facebook, TikTok, X, or YouTube through GigStackSocial remains on those platforms and must be deleted directly on the platform itself — we don't have a mechanism to retroactively remove content from third-party platforms.